Signing up to a new social gaming platform can definitely be a bit daunting, we don't blame you at all for questioning whether Goldslips is safe or not!
We want to assure you that we are one of the good guys! We care deeply about our customers and we want to ensure that you have a fun and enjoyable experience with us 😊
Because of this, we take some aspects of playing with us very seriously:
Fair Play - all of our games have an RTP of between 88.5 and 97%, which is well within industry standard. We want you to be able to experience the big wins and excitement that come along with playing games. Some of our games will allow you to play for longer periods of time with smaller wins more frequently, whereas with other games, the wins may be more sparse but when they do hit they are bigger! Finding the right game for you and your playing style will help make your experience with us as enjoyable as possible. You can find out more about all of our games here, or contact our friendly customer support team, we are more than happy to answer any questions that you may have! 😁
Responsible Gaming - playing with us is supposed to be a fun and exciting experience! It's important to stay mindful too. That's why we'll introduce some tools and features you can use to keep your gaming safe and fun. If you ever feel like things are getting a bit much, reach out so we can help you! We want to keep the communication channels open which might mean we message you to check in😊 Your wellbeing is important to us so we want to do our best to support all players to have fun! You can find out more about Responsible Gaming here 😀
Account and Data Security - we want your account to remain safe and secure for the entire time you play with us. We use trusted 3rd party services to complete identity verification, payments and redemptions for us, we do not store any of your personal data ourselves. We also have a dedicated team who takes your account security very seriously, ensuring your verification, purchases and redemptions are all completed correctly 🙌
Support - we are real people! You can reach out to us at any time through the online chat or via [email protected] Our amazing support team works Sunday through Thursday from 2pm until 11pm CST, but if you reach out while we are unavailable, we get back to you ASAP. Whether you have questions or concerns around your account or you just want to chat, our friendly team is here to support you ❤️
We are a brand new social gaming platform, but our team have years of experience in this space so as our community grows we hope that you come along on the journey with us 🫶 We love to hear your feedback on how we can improve so make sure to always let us know how you're finding your time with us so we can make Goldslips the best social gaming platform on the market 🔥