Skip to main content

How can I close my account? ‼️

Updated over 4 months ago

How to Take a Break or Close Your Goldslips Account 🛑

We’re here to help! Whether you want a short break from playing or wish to permanently close your account, we’ve made the process quick and easy.

Options for Closing Your Account

You have two choices:

  1. Permanent Closure

  2. Self-Exclusion


What Is Permanent Closure?

Permanent Closure is for players who want to stop playing with Goldslips permanently.

  • This decision cannot be reversed.

  • Your account will remain disabled, even if you contact us in the future.

  • You can complete this action via the Responsible Gaming section in the chat flow, or by email or live chat.

  • For more information, check out [this article]. 😊


What Is Self-Exclusion?

Self-Exclusion allows you to take an indefinite break from Goldslips:

  • This is temporary and can be reversed by contacting Customer Support.

  • There is a minimum one-week period before you can request to return.

  • This ensures you have taken enough time away to reflect on your gameplay.


Need Support? 🤝

We’re here to support you however you need! If you have any questions about closing or pausing your account, feel free to reach out on live chat or via email.

Did this answer your question?