There are a few tips and tricks to try if you are experiencing game freezing or loading issues.⏳
First make sure that you have a strong Wi-Fi or mobile data connection 💪
If your connection is weak then it may mean the games take longer to load, or may cause lagging when you are playing the games 🐢
You may also need to clear your cache 🗑️ You can find out more on how to do this for your device type here 🙌
You could also try refreshing the page, or loading them in a new browser to see if that helps 😁
If you have downloaded GoldSlips to your home screen, then try deleting this and redownloading it 📱
Close any other applications or browser tabs that are running - this reduces the load on your system, improving performance.🚦
Log out from your GoldSlips account and log back in to resolve session-related errors.🔄
Test the games on a different browser or device to rule out compatibility problems.🖥️📱
If you have tried all of these things and are still experiencing issues then please reach out to our friendly customer support team and we can try and find out what may be happening.🕵️
Note: When reaching out to support, provide specific details such as the game you’re playing, your device and browser type, and any error messages received plus any screenshots.📋