Congrats! We're so happy to hear that you have won with us again and are ready to turn your Gold Slips into real cash prizes.🔥
A part of our redemption process means that our team have to double check your redemption before approving it, when our team are in the process of double checking your redemption you are unable to request another redemption.
We aim to get through these checks within 24 hours from when you made the request, however there may be times over the weekend or on public holidays when this takes slightly longer to approve your redemption.😊
With this being said, there are times where you will be able to make more than one redemption request in a day it just depends on when we are able to approve your previous request!
If you have any more questions around this then please feel free reach out to our friendly customer support team and we would be more than happy to help 😁